Workspace and account
AI Training
Teach the AI your business, offer, ideal customer, competitors and voice. Every AI writer, AI Reply Agent and ZicAgent uses it.
Set it up
- Open AI Training at the bottom of the menu.
- Enter your website domain under Fill it in from your website and click Generate to fill in what your site says.
- Go through the sections: Company, Offer, Ideal customer, Competitors, Your LinkedIn, Voice, Campaign strategy and Email copy samples.
- Add competitors with Add competitor: their name, website, LinkedIn and how you differ.
- Add a few emails you wrote yourself under Email copy samples.
- Click Save. The bar at the top shows how many sections are done.
The sections
- Company: name, website, industry, size and location.
- Offer: what you sell, pricing, value, proof and guarantees. Ideal customer: who you sell to, their pains and buying triggers.
- Voice: tone, words to use and to avoid, sign-off. Campaign strategy: goals, follow-up style and your meeting link.
- Each section shows Done or To do.
Email copy samples
- Write these yourself, the way you really write. The AI learns your style from them; do not paste AI-written copy.
- A subject and the body, exactly as you sent it. Up to 10.
Embeddings
- Embeddings let your AI agents find the right part of your training for each email and reply, instead of searching by keywords.
- Tick Use embeddings, pick a model (text-embedding-3-small is recommended, text-embedding-3-large is more accurate) and click Save. The index is built within a few minutes.
- With your own OpenAI key connected in Settings, Integrations, AI models, it uses no credits. Otherwise it uses ZicReach's key and credits per 1,000 tokens, as the card shows.
- The status shows Off, Updating, Ready or Failed, and how many pieces are indexed. Click Rebuild index after a big change.
Tips
- Web addresses start with https://. LinkedIn addresses must be linkedin.com ones.
- Add a meeting link under Campaign strategy so AI Reply Agents can offer it to interested people.
- List words to avoid separated by commas, for example: discounts, pricing, "Competitor X". AI-written emails that use one are rewritten or left for you.
- ZicAgent can fill in missing details for you: tell it what you sell and confirm the card it shows.
- After changing AI Training, open each AI Reply Agent and click Train my AI agent again.