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Help chat and support

Ask a question about ZicReach and get an answer right away, or reach the ZicReach team.

Open the help chat

  1. Click the round button in the bottom right corner.
  2. Click Chat with support on the Home tab, or switch to Support at the top of the panel.
  3. Type your question, or pick a suggested one such as How do I warm up a new mailbox?
1 ZicAgent or Support. 2 Suggested questions. 3 Ask a question.

How it answers

  • Our assistant answers right away from this guide and your own setup.
  • Ask for a person at any time, in your own words. The chat goes to the ZicReach team, who usually reply within a few hours. If nobody is online, the reply also reaches you by email.
  • Your support chats are kept under the history button. Start a new chat whenever you like.

Help & docs in the panel

  • The Help tab lists every article in this guide with a search box.
  • Open an article to read it with its screenshots, then Ask ZicAgent about this, or Open full page.
1 The article. 2 Ask ZicAgent about this. 3 Open full page.